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CPD Accredited Business Spa Manager Course
Introduction
Welcome
Increasing Your Spa Revenue
How to generate more revenue from sitting behind your reception desk (13:09)
Increase Your Spa Revenue - Workbook
The Wellness Client
How to Create a Profitable Wellness Business (15:48)
The Wellness Client - Workbook
Recruitment & Retention
How to Structure Your Team (8:34)
Recruitment & Retention - Workbook
Exercise - Are You a Better Manager or a Leader?
A leader must be a "people person" | Richard Branson | WOBI
How to Develop & Retain Your Team
Marketing Strategies
Marketing - Workbook
Online Search Marketing (6:28)
Importance of Video Marketing
Successful Consultations & Retail Sales
Successful Consultations & Retail Sales - Workbook
E-Myth - Audio (3:58)
Consultation Process (22:11)
Personality Quiz (17:28)
Quiz
Course Work for Submission
Marketing - Workbook
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