This Course is Ideal for Existing Spa Leaders
Introducing the Spa Leadership Journey - the ultimate guide to taking your spa career to new heights!
Whether you're a seasoned spa professional looking to enhance your leadership skills or an aspiring leader in the industry, this course is designed to empower you with the knowledge and expertise needed to thrive in the competitive world of spa and wellness.
Crafted from 27 years of hands-on experience in the international spa sector, this program is your ticket to becoming a visionary leader in the industry. Why do I structure the training this way? It's simple - to be the best, you need a comprehensive understanding of every facet of spa management, from the treatment rooms to the front desk, and beyond. This holistic approach has transformed countless spa professionals into influential leaders, equipped with the business acumen, management prowess, and industry know-how to drive success.
Join our ranks of inspiring leaders who have ascended to the top of the spa and wellness industry. Be prepared to grow your career to new heights by enrolling in the Spa Leadership Journey today!
Example Curriculum
- Quote
- Introduction
- Supervisor Section 2
- I Am Your Customer
- What Are 5 Star Spa Standards
- Supervisor Section 3
- Why Repeat Hotel Customers Are Better Than New Ones
- Supervisor Section 4
- Retail Display Ideas
- Quote
- Supervisor Section 5
- Motivating Team
- Quote
- Supervisor Section 6
- Communication
- Simple Ways to Improve Guest Satisfaction
- Quote
- Supervisor Section 7
- Being a Great Mentor
- Supervisor Section 8
- Benefits of Standard Operating Procedures
- How to Write Fantastic Standard Operating Procedures
- SOP Template
- Supervisor Section 9
- Conflict Resolution Strategies
- Supervisor Section 10
- Ayurvedic Consumption
- Supervisor Section 11
- Section summary
- Quiz
- Introduction
- 1 Workbook
- 2 video
- 3 P&L Example
- 4 Tips and Tricks to Curb Spending in Your Business
- 1 Workbook
- 2 video
- 3 Buyer Persona Profile
- 1 Recruitment Retention Workbook
- 2 Video
- 3 Are You a Better Manager or Leader Quiz
- 4 Interview techniques workbook
- 1 video
- 2 Incentives
- 3 Incentive Worksheets
- 1 Increase Your Spa Revenue workbook
- 2 Treatment GP example
- 3 Gross Profit Worksheet
- 4 Practical Exercise
- 5 Practical Exercise
- 6 Practical Exercise Your Lowest Selling Treatment
- 7 Example of a Daily or Weekly Staff Focus Sheet
- 1 Workbook
- 2 video
- 3 Mystery Guest Visit
- 1 Workbook
- 2 What is confident decision-making
- 3 Videos
- Section summary
- Quiz
- Increase Your Spa Revenue workbook
- How to Generate More Revenue for Your Spa (13:09)
- Wellness Client workbook
- How to Create a Profitable Wellness Business (15:48)
- Recruitment Retention workbook
- Recruitment Retention (8:34)
- How to Develop Retain Your Team
- Marketing Workbook
- Importance of Video Marketing
- Online Search Marketing (6:28)
- Successful consultations and retail sales workbook
- The consultation process (22:11)
- Client Consultation
- Emyth (3:58)
- Identify your personality (17:28)
- Quiz to identify your personality
- Quiz to identify your personality - results
- Section summary
- Quiz
